Six Steps to Success End of Life Care Programme

The Six Steps to Success End of Life Care Programme was developed in the North West of England to enhance the knowledge and skills of care staff working in care homes

Based on The Route to Success: A Guide to Improving End of Life Care in Care Homes (2010), the programme aims to ensure all residents receive high-quality, person-centred care from confident and competent staff. It is regularly updated to reflect current best practice in palliative and end of life care

Key Benefits of the programme involve:

• Improved Quality of Care: Promotes consistent, evidence-based practice
• Skilled and Confident Staff: Builds knowledge and confidence in supporting residents and families
• Sustainable Development: Embeds robust systems for ongoing improvement
• Stronger Collaboration: Enhances teamwork and communication across services
• Better Experiences: Ensures compassionate, dignified care for residents and families
• Recognised Standards: Supports compliance with Care Quality Commission (CQC) expectations

Each participating care home nominates one or more representatives who lead on implementing the Six Steps approach and driving organisational change

The programme includes six workshops designed to empower representatives to embed the Six Steps to Success within their organisation

• Stepping On Beginning the programme
• Step 1 Discussions as the end of life approaches
• Step 2 Assessment, care planning and review
• Step 3 Coordination of care
• Step 4 Delivery of high quality care in care homes
• Step 5 Care in the last days of life
• Step 6 Care after death
• Stepping Off Concluding the programme

Course details:

Venue: Terence Burgess Education Centre
Dates:
2 November 2026
3 December
8 January 2027
2 February
1 March
6 April
13 May
11 June
1.30pm – 4.00pm

Cost: Please contact the Terence Burgess Education Centre
Tel: 01704 517920
Email: education@queenscourt.org.uk
Organisation: West Lancs, Southport & Formby Palliative Care Services

If you would like to join this course please contact the Terence Burgess Education Centre