Assistant Charity Shop Manager

Queenscourt Hospice is an independent charity that provides free, specialist palliative care for the people of Southport, Formby and West Lancashire. We care for patients with advanced progressive, illnesses, helping them to achieve the best possible quality of life.

Assistant Charity Shop Manager

£24,288 per annum/pro rata (Dependant on Experience)

Permanent, 15 hours per week

Location: Hesketh Bank, with occasional support across other Queenscourt Charity Shops in Southport, Formby and West Lancashire

In the Charity Shop Manager’s absence, the Assistant Charity Shop Manager will assume responsibility for the shop’s daily operations under the direction of the Deputy Area Retail Manager (or the Area Retail Manager in their absence), working collaboratively with fellow Charity Shop Managers. Key duties include coordinating with the Retail Stock distributor, engaging with the Retail Assistant, and liaising with the Volunteering Team when appropriate.

The role supports online sales initiatives, overseeing Gift Aid processes, and striving to meet sales objectives. The Assistant will contribute to Queenscourt’s reputation by presenting a welcoming, professional storefront whilst ensuring full compliance with health and safety standards.

An Assistant Charity Shop Manager will need to be flexible and available to work across 7 days a week. The post holder may be required to work across other Queenscourt Charity Shops as and when required.

Closing date for receipt of applications is Midnight Sunday 7^th December 2025

If sufficient response is received this advert could be closed earlier than the specified closing date, so please apply as soon as possible to ensure that your application is considered.

To apply, please fill in the application form above and email it to recruitment@queenscourt.org.uk or for further information or for an informal conversation, please Jodie Lovelock or Lisa McBretney on 01704 544645

Application packs and full job description with person specification are available from the vacancies section on our website https://www.queenscourt.org.uk/, or email recruitment@queenscourt.org.uk

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Interested?
We offer:

• 28 days annual leave plus Bank Holidays, rising to 29 and 30 at respective 5 and 10 year anniversaries
• Enhanced maternity, Paternity, adoption and shared parental leave.
• Occupational sickness scheme
• Access to offers and discounts (including Blue Light Cards)
• A comprehensive induction program with ongoing training and development
• Career progression opportunities
• Access to 24/7 Employee Assistance program (EAP)
• Supportive, employee focussed policies along with a wealth of wellbeing initiatives.
• Staff receive excellent support and supervision from our management team.

Please note – Any applicants for roles at Queenscourt Hospice must be authorised to work in the UK. We are not able to offer sponsorship to work in the UK at this time. Due to the size of our organisation and the nature of our business, it is critical that we fill vacancies quickly therefore the successful candidate will need to be able to provide evidence of right to work in the UK. As a registered charity we are also unable to offer financial relocation packages.