Echo Networks
As the first COVID wave began to peak, Queenscourt Hospice recognised there would be an urgent need for end of life training, and stepped up to deliver over 1,000 online sessions to help healthcare professionals cope with the intense demands of the pandemic.
The usual face-to-face methods were not an option, so the team shifted to providing virtual training based on Extending Community Healthcare Outcomes (ECHO), an online teaching and learning approach used at Queenscourt’s Terence Burgess Education Centre since December 2018.
The team was able to offer ECHO Networks to various healthcare professionals including GPs, Care Home managers, pharmacists, district nurses and undergraduate medical students. They became vital forums for healthcare professionals to continue to work collaboratively and keep everyone updated with the latest information and training during the pandemic.