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Telephone: 01704 544645
Address: Town Lane, Southport, PR8 6RE

Visiting the Hospice

Please do not visit the Hospice unless it is absolutely necessary. The families of inpatients have already been contacted by clinical teams with the correct advice.

We need to limit visits to the Hospice as far as possible in line with the most recent guidance from the government, particularly to shield and protect those people identified as extremely vulnerable.

Please click this link for more Information & Guidance

Coronavirus Update

Queenscourt have implemented precautionary measures to minimise the risk of coronavirus for our patients, visitors and staff.

With immediate effect we are cancelling all our group sessions and outpatient appointments. The Hospice in patient unit remains open to patients who show no sign of infection.

All patients will be contacted as needed and we will liaise with you on the phone regarding your personal circumstances. Please be assured that we will be doing all we can to ensure that patients will still have access to medical help or assistance where necessary.

For more details on coronavirus, do check the NHS web page which includes:
  • Symptoms to look out for
  • How to avoid catching or spreading coronavirus
  • How to check if you need medical help
  • How to self-isolate, if you’re asked to

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do, if you feel you are experiencing any of the symptoms.
Do not go to a GP surgery, pharmacy or hospital.
Call 111 if you need to speak to someone.

Keep Queenscourt in Service

We hope that you and your loved ones are keeping well.

Like you, #teamqueenscourt are dealing with unprecedented times as the Coronavirus pandemic continues.

On a daily basis we are striving to maintain our vital services and to continue supporting our patients and their families.

In the last few weeks, it feels like the world has come to a standstill. But at Queenscourt, our work cannot stop. Whilst we all adjust to social distancing and self-isolation, our incredible team of nurses, doctors and support staff continue to deliver first-class care to local people with life-limiting illnesses, across West Lancashire, Southport and Formby.

We have implemented a robust hospice continuity plan, which includes the best possible health protection measures based on the latest information from the World Health Organisation, National Health Service and Public Health England. We are working side by side with our teams of health care professionals, support staff, volunteers, patients and families to ensure everyone’s safety.

We are all facing an incredibly challenging time, with a lot of negativity and fear about the current situation, but we have also seen acts of great kindness and compassion in so many areas of life. Encouraging a culture of Compassionate Communities is at the heart of everything Queenscourt does, and this philosophy of caring as a family member, friend or colleague for others in need, has never been more important.

Once you have taken care of yourself and your loved ones, please may we ask you to remember your local hospice, as we need your kindness and support more than ever.

Due to Coronavirus, we have had to take the unprecedented step of closing all Queencourt retail shops and postponing key fundraising initiatives that would normally be taking place over the next few months, including Make A Will month and Star Trekk, our annual night walk. This will result in a significant loss of income for Queenscourt, which as a small local charity with a big reach, will hit us hard.

We would, therefore, be most grateful for any support that you can give us at this challenging time in the form of a regular or one-off donation.

Thank You,
Our Best Wishes to you all
Karen, Helen & Debbie - Directors of Queenscourt Hospice
Where Life is For Living

If you'd like to make a donation to us please visit our donation page.

or phone our Fundraising Team on:
01704 517420
Thank You

Be Kind to Yourself During Covid

GP Federation Supports Local Hospice

A Federation of Southport and Formby GP practices is supporting Queenscourt Hospice, Southport, by donating funds that will buy two new dementia-friendly beds.

The beds, costing £3,000 each, are specially adapted to suit the needs of people suffering from dementia. With an extra low height and increased ease of access, they reduce the risk of injury as well as improving overall safety and comfort.

Dr Abdul Zubairu, Medical Director of Southport and Formby Health, said, “As local GPs, we are delighted to support Queenscourt Hospice in this way. Our Federation is committed to enhancing access to GP services and improving the health facilities available to local people.”

Helen Birch, Director of Nursing Services at Queenscourt Hospice said, “Queenscourt is dependent on donations for over 80% of the funding we need in order to run the hospice and to continue delivering an exceptional level of care for local people when they need us the most. We are therefore delighted to accept the very generous donation from Southport and Formby Health, which will help us to continue caring for patients with life-limiting illnesses, including those who are suffering with dementia."

Schools Invited to Book a Visit from Queenie’s Roadshow

Queenscourt’s popular mascot, Queenie, will be taking to the road again this year and hopes to visit more schools and help educate even more children about the invaluable work that Queenscourt provides at the hospice and out in the community. We recognise how important it is to engage with the younger generation which is why we are asking nurseries and primary schools throughout Southport, Formby and West Lancashire, to get in touch if they would like a visit from Queenie and members of our Fundraising Team this year.

The Queenscourt team will give a free presentation to schools in Southport, Formby and across West Lancashire. Queenie will then return to the school later in the year for Sports Day, where she will cheer pupils on. All we ask in return is that schools support Queenscourt in some small way, by organising a sponsored activity or their own fundraising events. Last year participating schools came up with some great initiatives, which included sponsored fun runs and obstacle courses. Other schools sold food and drinks at their sports days with the proceeds going to Queenscourt.

“We find that children are delighted to welcome Queenie and really enjoy the fundraising aspect. However, the real emphasis is on them learning about Queenscourt Hospice with Queenie being the key symbol for their learning,” said Rachel Kennedy, Community Fundraiser at Queenscourt.

Last year we were supported by hundreds of school children who helped raise over £5,000 for Queenscourt. Queenie proved a big hit with the children, with many of them recognising her at some of our other events such as the Birkdale Christmas Fair and our Santa Sprint.

As Queenie and her team prepare to take to the road again, the hope is that more schools will sign up to the initiative and help raise our profile and much needed funds while also spreading the word about our vital work. Rachel added: “Leading up to our Pearl Anniversary next year we would love to have more and more schools on board, not just with Queenie’s Roadshow, but with other fundraising initiatives that they might like to be involved with. We can support them and help them with any fundraising ideas they have.”

To book a visit from Queenie’s Roadshow, all schools need to do is call on 01704 517420 and speak with one of our Fundraising Team.

Queenscourt Celebrates the Success of our Festive Fundraisers

The Christmas and New Year period may seem like a distant memory, however, the Queenscourt team wanted to give a great shout out about the amazing funds raised from our festive fundraisers.

The total raised so far is an incredible £50,000 and we wanted to say a huge ‘thank-you’ to all those who supported us in any way.

The majority of funding we receive at Queenscourt - over 80% - comes from the fundraising efforts of the residents of Southport, Formby and West Lancashire and not from the NHS, which accounts for less than 20% of our income. This is why every penny raised through fundraising events is so important to us.

The first of our main festive fundraisers was our annual Santa Sprint, which celebrated its 10th anniversary in 2019. It saw more than 350 adults, children and many four-legged friends, turn out to pound the pavements to raise around £19,000 for Queenscourt.

As always, it was an incredible sight to see hundreds of Santas, and the occasional elf, sprint or walk the 3k and 5k routes around the Marine Lake in Southport. As well as seasoned Santa Sprinters, we were delighted to welcome many newcomers to our 2019 event.

Our Lights of Love Appeal proved equally as popular with over 400 people joining us at our services at Christ the King School in Southport and Parish Church in Ormskirk to celebrate the lives of family members.

People were invited to honour the life of someone special by dedicating a light and making a donation to our Lights of Love appeal. The campaign saw Queenscourt’s trees illuminated with hundreds of new lights, all of which were made possible through the support of CPUK Group, the North West's leading Construction Contractor & Civil Engineering company who provided and installed the lights, and EA Formby Tree Surgeons who kindly donated their time and expertise.

A new addition to the appeal saw us introduce a virtual tree, where supporters could share a photo of their loved one and could also create their own virtual tree for someone they love and use it to fundraise for Queenscourt.
Along with many donations, we also received more than 500 messages which were included in our Book of Dedications. The Lights of Love appeal has raised £19,000 to date for the hospice.

Our third festive fundraiser, which brought in around £12,000, was our annual Christmas Tree Collection and recycling service run in partnership with JustHelping. This saw over one thousand two hundred families making a donation to have their real Christmas trees collected from their doorsteps this month.

Again, we have to thank the small army of volunteers and local business owners who gave up their time and used their vehicles to take to the streets. Once collected, most of the trees were shredded, and the chippings will be used in local parks, or turned into compost for farms, golf clubs and garden centres.

Judith Stewart, Queenscourt’s Fundraising and Lottery Manager, said: “There are so many people to thank who donated their time, support, experience and sponsorship to make this year’s festive fundraisers such a huge success. We look forward to continuing our fundraising this year and have an exciting calendar of events being lined up."

“Queenscourt has the most amazing supporters who give up their time to organise and participate in a variety of events, all of which helps to raise much-needed funds so that we can continue providing our vital services.”

Retired nurse Joan wins car in Queenscourt’s Winter Raffle

The new year has got off to a great start for one lucky Queenscourt supporter after actor David Lonsdale picked her ticket in the draw for our annual Winter Raffle. Joan Crumbleholme from Burscough is now the proud owner of a Suzuki Celerio car worth almost £8,000 which was generously donated to Queenscourt by Chapelhouse Motor Group in Southport. A retired district nurse, who worked across West Lancashire, Joan has supported Queenscourt’s weekly Lottery since 2010 and has also bought tickets for our twice-yearly raffles during that time. Joan couldn’t believe her luck when told that former Heartbeat actor, David, had picked her ticket in the raffle draw, which took place in front of 350 families dressed as Santa at the start of our Santa Sprint last month.

“I really couldn’t believe it when we got the call to say I’d won the car,” she said. “I was just speechless – I honestly thought it was a wind up! I feel very, very lucky to have won.” Joan doesn’t buy her Lottery and Raffle tickets to win, but to support Queenscourt, which needs over £4million a year to continue providing an exceptional level of care to patients and their families across Southport, Formby and West Lancashire, when they need it the most. “As a former district nurse, I have great admiration for the wonderful service that Queenscourt delivers for the local community,” added Joan. “I believe it is vitally important to support the charity as, in my opinion, the people of West Lancashire, would be lost without the wonderful support and services that Queenscourt Hospice provides.”

Judith Stewart, Fundraising and Lottery Manager at Queenscourt, said: “We’re delighted with the success of this year’s car raffle, which has raised tens of thousands of pounds for Queenscourt. We’d like to thank everyone who bought a ticket and showed their support. We hope Joan enjoys her new car, it’s great to see her so excited about winning it and wonderful to hear of her support for Queenscourt over the years! “We’d also like to thank our sponsors Chapelhouse Motor Group, who have supported the car raffle by donating the Suzuki Celerio. This fantastic gift has proved really popular with our raffle ticket buyers and means we have been able to raise a bumper amount of money from the 2019 Winter Raffle Draw.” Tamsin Reed, Group Marketing Manager at Chapelhouse, added: “We’re delighted to have been able to contribute and help Queenscourt Hospice raise vital funds. We’re proud that the money raised will go towards continuing the tremendous work and support Queenscourt Hospice offers to the Southport, Formby and West Lancashire areas.”

Bag a New Year Bargain in one of Queenscourt’s Shops!

The New Year brings with it the traditional January sales and there is no better time to check out what Queenscourt’s network of charity shops has to offer. All seven shops are packed full of stock, with even more bargains to be had than usual as we join in the January discounting. All the money raised through the shops provides much-needed income for Queenscourt, enabling the hospice to continue caring for local people in Southport, Formby and West Lancs.

If you still haven’t bought a 2020 calendar yet, then why not pop into one of our shops and pick up our special Queenscourt Calendar which is made up of 12 fantastic photographs taken by some of our local supporters. The A4 calendar is a visual celebration of what makes the Southport, Formby and West Lancashire area special. It showcases a diverse array of stunning photography, including shots of red squirrels, Southport Pier at sunset, horse-riders at Ainsdale Beach and ducks at Martin Mere. It’s now discounted to £3 and is available in all our shops.

This New Year, there is an extra Queenscourt charity shop to visit following the opening of our Bispham Road £2 discount store in the summer. The new store offers a modern and welcoming shopping experience and stocks women’s and men’s clothes, shoes and accessories along with children’s clothes and shoes. Why not pop down, grab yourself a bargain and support your local hospice at the same time.

The new shop can be found at 88-90 Bispham Road,Southport, PR9 7DF, and is open from 9am until 4.30pm, Monday to Saturday. Our other stores can be found in the following areas:

  • 28 Chapel Street in Southport’s main shopping area, open 10am-5.30pm.
  • 48 Brows Lane, Formby, open 9am-4.30pm.
  • 33 Liverpool Road North, Burscough, open 9am-4.30pm.
  • 150 Cambridge Road, Churchtown, Merseyside, open 9am-4.30pm.
  • 10 Wheatsheaf Walk, Ormskirk. open 9am-4.30pm.
  • 115b Church Road, Tarleton, open 9.30am-4pm.
  • 88-90 Bispham Road, Southport, open 9am-4.30pm.

In addition, we have a small giftshop within the reception area of Queenscourt Hospice in Town Lane, Southport which is open 9am-5pm, Monday-Saturday. We also have Queenscourt eBay if you want to shop from the comfort of your own home.

Sue Newth, Area Retail Manager, said: “Our growing network of retail outlets provides an invaluable source of income for Queenscourt and we are indebted to the band of dedicated volunteers who help our Managers to run the shops.
“We want to encourage people to think of us when they are dashing around in the New Year sales and for them to pop in, say hello to our teams and pick up a bargain.”

The New Year also brings with it a fresh appeal for volunteers, as we need more wonderful people who are willing to gift us their time to help run our friendly, busy shops. There are two types of roles available within our shops - one which includes meeting, greeting and assisting customers as well as helping with shop window displays and keeping the sales areas tidy and stocked; and a second role, which includes all the above, but with till work as well.

If you’d like to find out more, contact our Retail Team on 01704 544645 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Volunteers Needed for Queenscourt’s Christmas Tree Collection Service

Queenscourt’s fourth annual Christmas Tree Collection and Recycling Service will be back in the New Year and we hope it will be even bigger and better than before. This year we will be offering our collection and recycling service on the 10th, 11th and 12th January 2020.

We work in partnership with JustHelping to offer the environmentally friendly tree collection service to households and businesses in our local and wider community in return for a donation to Queenscourt Hospice. Once collected, most of the trees are then shredded, and the chippings used in local parks, or turned into compost for farms, golf clubs and garden centres.

Last year’s campaign was a tremendous success, with the Queenscourt team collecting more than 1,000 trees and raising over £10,000 for the hospice.  This year, we are looking to increase our service by expanding the areas where we will be collecting. As well as the PR8, PR9, PR4 6, L37, L39 L40 postcode areas, we will also be recycling trees in the WN8 district for the first time.

However, we need more volunteers to help us deliver this service and raise vital funds for Queenscourt Hospice. We are currently appealing for people who have access to vans and trailers to help us with the collection and we are especially looking for local gardeners, or other local businesses who could help on at least one of the days.

As a thank-you for your help and support, you’ll receive a complimentary breakfast sandwich, as well as tea and coffee from Hickory's Smokehouse Southport. The Christmas Tree Collection is a fantastic campaign to be a part of; as well as being highly enjoyable. It’s also a fantastic opportunity to promote your business or community group to the local and wider community.

If you would like to volunteer please contact our Fundraising Team on 01704 517 420 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The Christmas Tree Collection service has proved an important fundraiser for Queenscourt over the past three years. After costs, 90% of the money raised goes to Queenscourt Hospice with the remaining 10% donated to our charity partner, Twinkle House in Skelmersdale, who last year received £1,000.

Rachel Kennedy, Community Fundraiser who organises the annual Christmas Tree Collection, said: “Our Christmas Tree Collection and Recycling Service has increased in popularity year-on-year and with your help and support we can collect even more trees and raise even more money for Queenscourt in January.

“This is a wonderful and easy way to have your Christmas Tree collected and recycled in an environmentally friendly way, whilst providing essential funding to support to our hospice, so why not enjoy a hassle-free start to 2020 and let Queenscourt Hospice collect and recycle your Christmas Tree!”

Registration for this year’s Christmas Tree Collection & Recycling service is now open. Please visit https://charityxmastreecollection.com to register your real Christmas Tree. The suggested donation for this service is £10 per tree, with 90% of monies raised going to Queenscourt Hospice, Southport and a further 10% going to Twinkle House.

To find out more about the annual Christmas Tree Collection, please visit: https://charityxmastreecollection.com