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Telephone: 01704 544645
Address: Town Lane, Southport, PR8 6RE

Zack’s Award for Fundraising

Volunteers play a vital role in securing the future of Queenscourt – whether they are fundraising, helping at our shops, working in the community or at the hospice itself.

We currently have approximately 600 volunteers who between them donate around 10,000 hours of their time each month.

We have volunteers of all ages and abilities and can now boast an awardwinning schoolboy among them.

Zack Dowling, aged 12 and a pupil at Range High School, recently won the Neil Armstrong Award at the seventh annual Believe Awards held at the Hilton, Liverpool One, for “going above and beyond.”

The Believe Awards were set up by Bootle-based charity, Ykids in 2012 to recognise and champion young people who are unsung heroes. 

Zack certainly fits that bill as he has raised more than £2,000 for Queenscourt over the past three years after taking part in his first Santa Sprint at the age of just two-and-a-half.

Zack, whose nana Mary Hudson volunteers in the kitchen at Queenscourt, recently visited the hospice to show off his award and certificate.

He met members of the catering team and Helen Birch, Director of Nursing Services, among others.

The £2,000 Zack has raised so far for Queenscourt has helped us to buy a new dishwasher, some new pans and a canteen of cutlery for our kitchen. Zack became interested in Queenscourt after his nana became a volunteer here over three years ago.

“Every time I came home, Zack wanted to know a bit more about it, about the people in there and how they were looked after,” said Mary.

“He knew I worked in the kitchen and couldn’t understand why we didn’t have a dishwasher so decided he wanted to raise money towards one.”

Zack’s first fundraiser was a sponsored swim which raised £700 and other fundraisers followed, including a triathlon which raised a further £950.

The rest was made up from a cake sale and sweet jar guessing game at school.

He is now planning his next one which will be a sponsored bike ride around Southport and money raised will go towards buying new trays for the patients at Queenscourt.

“We are so proud of him,” said Mary.

“He has worked so hard to help the hospice and is so passionate about it. He has such a kind heart.”

Rachel Kennedy, Community Fundraiser at Queenscourt Hospice, said: “We are very grateful to Zack for all his fundraising efforts which have enabled us to buy much-needed equipment for our kitchen.

“It is wonderful to see someone as young as Zack devoting so much of his time to organising events and raising money.

“His win at the Believe Awards was certainly well deserved and we congratulate him.”

Queenie’s Roadshow Proves a Huge Success for Queenscourt

As youngsters head back to school after the summer break, Queenscourt Hospice is already making plans for its second round of roadshows following their success last term.

Engaging with people of all ages is essential to the continued success of Queenscourt which is why it launched its first ever Queenie’s Roadshow earlier this year in a bid to build links with the younger generation.

The hospice’s mascot Queenie and members of its Fundraising Team visited several local schools, from nurseries through to high schools, to tell pupils all about the incredible work done at Queenscourt and out in the communities of Southport, Formby and West Lancs.

The initiative proved extremely popular and not only helped spread the word about Queenscourt’s work, but also proved to be a wonderful fundraiser for the hospice.

As a result of the school visits, an amazing £5,220.93 has been raised for the hospice. Some of the pupils involved have already visited Queenscourt for a tour of its facilities and to hand over their cheques, while others will be visiting in the near future.

Queenie and her roadshow’s first port of call was Birkdale Primary School which was followed by visits to YMCA Sefton Nursery, Linaker Primary School, Farnborough Road Infants School, Birkdale High School, Norwood Primary School and Marshside Primary School.

As well as delivering school assemblies, Queenie and her team attended several school sports’ days throughout July where they cheered on the children while again raising the hospice’s profile and collecting funds.

Some schools staged their own sponsored events in support of the hospice, such as an afternoon of Queenie-related activities when the children dressed in yellow and black costumes.

Rachel Kennedy, Community Fundraiser at Queenscourt, said: “The children have really engaged with us and were keen to know all about our work and how they can help us. Having Queenie with us certainly helped grab their attention.

“The roadshows have been a resounding success and we look forward to getting back out on the road again next year and visiting even more schools.”

It is hoped the roadshow will grow in popularity next year and if you would like Queenie to visit your school or nursery in 2020 please register your interest with the Queenscourt Hospice Fundraising Team by calling 01704 517 420 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Snowdon climb by TSB Ormskirk team raises £750 for Queenscourt

Queenscourt delivers an exceptional level of care for local people with life-limiting illnesses, when they need it the most. It takes a team of 180 staff (Clinical and Non-Clinical) and over 600 volunteers to ensure that patients in Southport, West Lancs and Formby receive the best possible palliative care, free of charge, 365 days a year.

We support over 1800 patients each year, the majority of whom are cared for in their own homes, and we couldn’t deliver this vital care without the generous support of the wider community.

This includes corporate support, and we are so grateful to all of the organisations and businesses who continue to fundraise for us, including the intrepid team at TSB Ormskirk who took part in a Corporate Challenge Event on behalf of Queenscourt, which saw them climb Mount Snowdon.

Customers, families and friends of staff at TSB Ormskirk have voted to support Queenscourt Hospice as the branch’s local charity partner for the past four years and have helped to raise almost £7000 for Queenscourt.

“TSB believe in supporting our local communities and decided that a great way to do this would be for the actual community to choose a charity to support,” said Susie Rickers, a local banker at TSB Ormskirk.

“Queenscourt is a charity that is clearly close to many people’s hearts whether through personal experience or through having family or friends needing their support. We have customers who have shared their experiences with us - some who are going through treatment at the moment.”

Susie added: “Our customers have been amazing with the support they have shown us over the years, giving generously for every cake sale or raffle that we have organised. However, when it was suggested that we take part in the Snowdon Challenge, it seemed a great opportunity to get out of our comfort zone and really rise to the occasion.”

Two TSB Ormskirk employees, Susie Rickers and Tom Callaghan; and three of their friends, Dave Rimmer, Nikki Stutt and Gee Calderbank, took part in the return climb of nine miles up and down the Llamberis path in aid of Queenscourt.

“It was a tough climb and very emotional at times, but extremely rewarding and thanks to all the support of our loyal customers and family we raised an amazing £750,” said Susie.

If you would like to sign up for a Challenge Event in support of Queenscourt Hospice, such as the forthcoming Southport Seaside 10k, Scouse 5K, or if you would like to have a go on the longest and fastest zip line in Europe at Zip World in Snowdonia, go to our Challenge Events Page.

Birkdale Support Group Raise The Roof for Queenscourt Hospice!

Birkdale Support Group are hosting their fourth Big Band fundraiser for Queenscourt Hospice. The Birkdale Support Group which was formed over 30 years ago, has raised tens of thousands of pounds for the hospice year after year.

As a local charity, Queenscourt relies on the generous support of Groups such as this, in order to continue providing vital services to the people of Southport, Formby and West Lancashire.

The Group’s next fundraiser is an evening of music by Glenn Miller and Frank Sinatra with the Swingshift Big Band which takes place at 7.30pm on Saturday, September 7, at Southport Little Theatre.

The Ormskirk-based, 17-piece big band was formed in 2000 and regularly plays at big band and jazz clubs around the UK. They will once again by fronted by singer Chris James for their concert in aid of Queenscourt.

“This is the fourth year the band has performed for Queenscourt,” said Margaret Mann, chairman of the Birkdale Support Group. “They are really popular and tickets are selling fast. Tickets are only £10 – we keep them reasonably priced so we can raise as much money as possible for Queenscourt.”

Raising money is something the small team of volunteers which makes up the Birkdale Support Group has excelled at over the years. “We exist to raise money for Queenscourt in the best way we can,” added Margaret. “We put on a variety of events from concerts and quiz evenings to golf days and fashion shows and even held a Downton Abbey evening at Meols Hall.”

To purchase the last few tickets for Swingshift Big Band’s concert you can call Margaret on 01704 560607 or email her at This email address is being protected from spambots. You need JavaScript enabled to view it.

Debbie Lawson, Queenscourt’s Corporate Services Director said: “We are deeply grateful for the fantastic support we have received from Birkdale Support Group over the last 30 years. It is down to their hard work, and that of many other supporters, that we can carry on providing our patients and their families with the best care possible, when they need us the most.”

If you are interested in learning more about Queenscourt’s Support Groups or wish to speak to us about potentially joining or setting up a group, then please contact our Fundraising Team on 01704 517420 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Former Hospice Worker Wins Queenscourt Lottery Jackpot

Here at Queenscourt Hospice we rely heavily on people’s generosity and fundraising to be able to continue to provide our essential services to the local community.

There are many ways to support our work, such as organising your own fundraising events or visiting our charity shops or our online eBay store, but one of the simplest is to sign up for our weekly Lottery.

The Lottery scheme currently has thousands of members who play every week and one of those is Dionne Owen who recently scooped the top prize and was told of her success on her birthday.

“It was a lovely surprise and a great start to the day,” said Dionne, a mum-of-three who lives in Birkdale and used to work at Queenscourt. “I don’t play the lottery to win. I play it because it’s an easy way to support the hospice, that said, winning is certainly a bonus."

“We have just moved house and we need a new kitchen so the money will come in very useful. I’d certainly encourage everyone to sign up to the Lottery – it’s an affordable way to support the hospice and there’s the chance of winning a cash windfall.”

The Queenscourt Lottery was launched on April 8th, 1994 and has since raised more than £3 million for the hospice. It has a loyal following with many of its original members still playing today.

Lottery tickets cost just £1 each and you can buy as many as you like per week, for as many weeks as you like. You can also buy tickets to give as gifts - offering friends and family the chance to win some cash.

The draw takes place every Friday, 52 weeks of the year, when a computer randomly selects 22 lottery membership numbers. As well as the £1,500 top prize, there is a second prize of £100 as well as 20 additional prizes of £20.
Winners are notified by post and all winning numbers are put on our website www.queesncourt.org.uk; on our Facebook page and are printed in The Champion newspaper.

“The Lottery provides vital funding, enabling us to continue delivering quality care and compassion to patients and their families across our local communities,” said Judith Stewart, Fundraising and Lottery Manager. “The Lottery currently boasts 8,400 members, which is amazing, but we have set our sights on enlisting our 10,000th member during this 25th anniversary year. “We are delighted that Dionne has become won of our winners and hope her success will encourage others to give it a go.”

Anyone wishing to join the scheme can do so online via the Lottery page at www.queenscourt.org.uk. Application forms are also available from any Queenscourt Hospice shop or, if you want to pay by phone, you can call our Lottery team on 01704 562715. You must be 16-years-old or over to play.

Promoter: Queenscourt Hospice Enterprises Ltd. Responsible Person: John Moffat, Queenscourt Hospice, Town Lane, Southport PR8 6RE. Tel: 01704 562715. Licensed and regulated by The Gambling Commission www.gamblingcommission.gov.uk All players must be 16 or over. Gamble responsibly www.gambleaware.co.uk. Company Registration No. 2873874. Registered Charity No. 518801.

Temporary Closure of Boxtree Kitchen

A message from our Corporate Services Director, Debra Lawson:

"We are sorry that Boxtree Kitchen is closed at present. Due to circumstances beyond her control, the Boxtree Manager had to withdraw from buying the café, but a sale process is now underway with a new buyer. Unfortunately, as with many transactions of this kind, the process is taking a little longer than either party would have hoped for. However, we anticipate that Boxtree will be trading under new ownership within a few weeks.
As some of the present team have been successful in pursuing jobs elsewhere, sadly we are unable to keep Boxtree open in the interim period.

The current Manager Yvonne, and the rest of her wonderful team of staff and volunteers, have done an excellent job over the years of establishing Boxtree as a warm, friendly and important part of the local community. We know that the new owner is very keen to retain the essential character of Boxtree.

We wish the new owner every success with Boxtree, and we hope that you will return to the café as loyal customers when it reopens.

Thanks to all of you who have supported Queenscourt via Boxtree Kitchen over the past 5 years."

Queenscourt Launches New Fundraising Pack

Queenscourt Hospice has been at the heart of the Southport, Formby and West Lancashire community for almost 30 years, providing essential support and specialist palliative care services for people with advanced and progressive, life-limiting illness.

We have only been able to continue our invaluable work thanks to our army of fundraisers and volunteers who raise the money needed to keep us going and provide hands-on support.

We are now making it even easier for our supporters to discover ways to help us with the launch of our new Fundraising Pack, which we expect to be a huge success.

The pack is full of helpful hints and tips and explains how our supporters’ hard work really does make a difference. It also offers ways of supporting Queenscourt, whether it’s through volunteering, shopping on eBay or in one of our shops, or by playing our weekly Lottery.

Danielle Jackson, Sales Manager at Debenhams Southport, is one of the many supporters now using the new Fundraising Pack and has found it a great source of help for the store’s fundraising initiatives.

She said: “The Fundraising Pack has helped enormously with our fundraising efforts at Debenhams. Having read through the information, the team and I were shocked to learn it costs £4m to run Queenscourt 24 hours a day, seven days a week, 365 days a year, and they receive less than 20% of funding from the NHS.

“This made us want to double our fundraising efforts for the hospice and so far we have raised £754.59. Many of the staff at Debenhams have personal connections to Queenscourt and we are proud to be giving something back. Not only has the Fundraising Pack been really helpful, but the support shown by the Queenscourt Fundraising Team has been fantastic.”

Rachel Kennedy, Community Fundraiser, said: “We are so grateful to everyone who supports us at Queenscourt – without them we could not provide our essential services.

“We wanted to make it easier for people to learn how they can help us, so have put together this Fundraising Pack. If you are planning fundraising at work, your school or sports club, or maybe you have a special occasion coming up, please let me know and I will help you with plans and promotion.”

If you would like to receive a free Fundraising Pack, you can get one from our Download Area or contact the Queenscourt Hospice Fundraising Team on 01704 517 420. Alternatively, follow us on Twitter @QCHospice; Instagram @queenscourthospice and Facebook @QueenscourtHospiceSouthport.

Calling All Amateur Photographers

Queenscourt Hospice is delighted to announce the launch of a special charity calendar competition, designed to showcase the very best amateur photography talent in the local community.

The calendar will be sold to raise vital funds for the hospice and will feature a visual celebration of everything that Southport, Formby and West Lancashire has to offer – from its stunning coastline, to its vibrant towns, beautiful countryside, historic buildings and diverse wildlife.

To bring the calendar to life, the Queenscourt team is now inviting keen photographers from across the area to enter their photos into the competition. In all, 12 winning images will be selected to appear in the 2020 calendar, which will go on sale via the hospice’s shops this Autumn.

If you have a passion for photography and a knack for capturing a sense of place, Queenscourt would love to see your images. Competition judges are looking for scenic representations of Southport, Formby and West Lancashire, throughout the changing seasons, that truly encapsulate what makes those places special. The panel would like to see photos taken in Spring, Summer Autumn and Winter. As long as the images are high resolution, the interpretation is completely down to you.

This is a unique opportunity to put your photography and local area in the spotlight, while doing something to help raise funds to support Queenscourt Hospice’s essential range of services. The hospice relies heavily on community support and donations to ensure it can continue providing free, high-quality care for the people of Southport, Formby and West Lancs. Of every £1 donated to the hospice, 96p is spent on delivering and supporting direct care. Queenscourt is dedicated to caring for patients with far advanced, progressive, incurable illnesses, enabling them to achieve the best possible quality of life at each new stage.

To be in with a chance of seeing your photography feature in this very special charity calendar, please email This email address is being protected from spambots. You need JavaScript enabled to view it.. We ask that you please submit no more than four images per entry. Images must be high resolution and in jpeg format.

Winners will be selected by the judging panel when the competition closes on 22nd August 2019 and announced on the 5th September 2019.

The calendars will be available to buy from October onwards in various Queenscourt charity shops including Chapel Street, Southport; Cambridge Road, Churchtown; Wheatsheaf Walk, Ormskirk; Brows Lane, Formby; Liverpool Road, Burscough, Church Road, Tarleton and in the hospice reception area.

Local Couple Scoop Biggest Ever Queenscourt Raffle Prize

In celebration of the 25th birthday of Queenscourt’s weekly Lottery, the hospice’s summer raffle offered its biggest ever cash prize of £2,500 which has been won by Dennis Glover of Scarisbrick.

Mr Glover and his wife, Anne, have played the Lottery and entered the raffles for about five years, but never expected to win.

“This is a lovely windfall,“ said Mr Glover, a retired LGV driver. “I have never won anything before so this was a real surprise. When they called to tell me I had won, I even thought it was a hoax call until the lady said she was from Queenscourt.

“It has come at the perfect time as we are off on a cruise soon so this has given us some extra spending money. “

Mr and Mrs Glover, who have both survived cancer, are keen supporters of Queenscourt and the services it provides and will continue to play the Lottery and enter the raffles.

“It is not just about the chance of winning, it is about supporting the hospice,” said Mr Glover. “It’s such a good cause and it’s local, and it really is a good feeling when you win.

“I’d encourage anyone to get involved and buy a ticket because somebody has to win. Having gone through cancer, my wife and I have no hesitation in playing and supporting the hospice and we will continue to do so.”

The Lottery, along with the annual raffles, have raised more than £3m for Queenscourt hospice over the past 25 years. They provide vital funding that enables the hospice to continue delivering care and compassion to patients and their families across Southport, Formby and West Lancashire.

Judith Stewart, Queenscourt Hospice’s Fundraising and Lottery Manager, said: “Thanks to everyone who bought a ticket for our bumper raffle, the money raised stays local and is vital to ensure we can provide specialist care and support to patients and their families.

“We are delighted that Dennis and Anne have scooped their first win with us and hope the money makes their forthcoming cruise even more enjoyable.”

The Summer Raffle may be over, but you can still support Queenscourt by playing their weekly Lottery, for only £1 . In addition to the top prize of £1,500 every week, there is a second prize of £100 and 20 other prizes of £20 each week. By joining the lottery you’ll be helping to provide Queenscourt Hospice with a regular, sustainable income which allows it to plan for the future – ensuring its specialist end of life care is available now and in the future.

Rainbows and Brownies prepare for ground-breaking Queenscourt Hospice Challenge Badge

Here at Queenscourt Hospice, we believe passionately in people of all ages being able to talk openly and honestly about death and dying and being able to to normalise conversations about end of life within our society with people of all ages.

Recently, we welcomed 1st South Mere Rainbows and 47th Southport Brownies to Queenscourt to talk to them about the invaluable services we provide at and to help them prepare for the newly launched Queenscourt Hospice Challenge Badge.

Guide Leader Jennifer Knight said: “There are several Brownies and Guides in units across the district who have had relatives supported by Queenscourt and there will be many more to come. I felt that developing the badge would be an incredibly positive thing for the Rainbows, Brownies and the hospice – helping to develop an understanding about the services provided by Queenscourt and how they support so many people across our community.

“Prior to my first visit, I had no idea of the wide range of work and support which is delivered by the hospice,” she said. “This made me even more determined to develop the badge, which will hopefully generate more awareness of the invaluable work delivered by the hospice to the Guiding community whilst also raising vital funds for Queenscourt.”

During their visit to Queenscourt, the Rainbows and Brownies met some of our staff who organised a variety of activities and interactive demonstrations including learning how the patients’ food is made and prepared as well as learning about the importance of handwashing. The Rainbows and Brownies also met our mascot Queenie and found out how she helps raise awareness of Queenscourt in the local community.

The Queenscourt Challenge badge will be available later this year, but Girlguides can look forward to taking part in lots of different activities including science investigations, therapy and gardening. Each of the activities have been designed to teach Girlguides all about Queenscourt Hospice and to help inform them about the positive difference some of the activities make to the lives of patients and families.

Rachel Kennedy, Community Fundraiser, said: “Queenscourt is committed to raising awareness of our services to all members of society – from young people to old. We are always delighted to talk to children about the role Queenscourt plays in supporting patients across our community and the new Queenscourt Challenge Badge will provide an additional platform for us to do this.”

If you would like to find out more information on ways of supporting our Community fundraising please contact Rachel at This email address is being protected from spambots. You need JavaScript enabled to view it.